Booking Information

Prices & Payment

  • Local tax € 2.00 per person/day is not included in our rates (applicable for guests from 15 years of age).
  • Rates are mentioned including Schermer’s luxury half board. Bookings within just B&B are € 14 pp/per day less.
  • Advance payment: After receipt of your advance payment of € 500.00 per room (in winter) your reservation is binding.
  • Methods of payment: We accept cash, Maestro and credit cards, as well as bank transfers before arrival.
  • Package offers can only be booked in advance. Only one price advantage can be booked per stay.
  • All prices on this website are subject to change. 
  • A limited number of pets are allowed in our hotel, on request only. Price per day € 25.00 (without food). We reserve the right to charge a cleaning fee of € 80.00.

Arrival and Departure

  • Check-in is from 15.00. If you arrive later than 19.00 please let us know. Check-out is at 11.00.


Special terms and conditions for bookings for summer/autumn 2020: Free cancellation up to one day before your date of arrival.

Cancellations in winter are free of charge up to 4 weeks prior to arrival. For later cancellations we reserve the right to charge cancellation fees.

  • 25% for cancellations up to 3 weeks prior to arrival
  • 50% for cancellations up to 7 days prior to arrival

Cancellations in Summer are free of charge up to 1 week prior to arrival.


Frequently Asked Questions

Our reception is available from 7.30 to 22.00 and we are happy to assist you for reservations or any questions.

  • What are the check-in and check-out times?

    Check-in is possible at any time. Your room will be ready for you from 15.00 on the day of your arrival. If your room is not ready yet we will store your luggage for you while you may use our spa area. Please contact us for late arrival after 19.00. Check-out is by 11.00 on the of your departure.

  • How far is the cable car?

    Approx. 150 metres. In winter, a ski bus will run at regular intervals directly in front of the hotel.

  • Is Internet available at the hotel?

    Free Wi-Fi is available in the entire hotel. However, a code is required to log in. Please pick up your code at our reception.

  • Is childcare available for infants 0-3 years?

    Yes, on request we offer babysitter service.

  • Are dogs allowed?

    Well-behaved dogs are welcome to stay with us against a fee of € 25.00 per day and dog without food. We reserve the right to charge a cleaning fee of € 80.00. We ask for your understanding that we do not allow dogs in all room categories, therefore we ask that you let us know in advance.

  • Is smoking allowed in the hotel?

    No, in Austria since 01.11.2019 a general smoking ban applies in the rooms.


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